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Dimension 620 · Metrics (600)

620ARPU

This metric, common in subscription-based businesses, represents the average revenue generated per user during a specific period.

The statement

Essential profile · Mode 1
Your ARPU is helping you achieve your goals.

One statement per role slot, scored against the goal set in Step 2 on the Maturity Ladder, never 0. As a question: Is your ARPU helping you achieve your goals?

The sub-questions

CodeSub-questionStatement
621MeasurementCapable to measure ARPU because you know who is buying.
622Purchase FrequencyAverage purchase frequency is above industry average.
623Average SpendingsAverage spending of each purchase is above industry average.
624EvolutionHistorical trend of ARPU evolution is positive (growth).

Evidence profile, Mode 2: each sub-question is scored on the Maturity Ladder and the dimension takes their rounded mean (an exact .5 rounds down), which can be 0, Mixed. Sub-questions ending in 5 are the Sustainability Zoom: they enter the mean when sustainability is a strategic objective.

Its role in the nine postures

CodeArchetypeRoleTarget
A1Disruptive NewcomerNot among its ten role slots
A2Efficiency MachineSecondary Accelerator (T)≥ +1
A3Brand EvangelistNot among its ten role slots
A4Stagnant LeaderSecondary Accelerator (T)Growth Driver (GD)≥ +1
A5Pivot PioneerNot among its ten role slots
A6Value HarvesterPrimary Accelerator (P)≥ +2
A7Scale-Up GuardianNot among its ten role slots
A8Niche ExpertSecondary Accelerator (T)≥ +1
A9Category CreatorNot among its ten role slots

The role comes from the posture, not from the dimension: 620 ARPU holds a role in 4 of the nine postures. A Growth Driver that is also a Vital 8 dimension carries one score, with the target of its Vital 8 role.